Shipping Policy
Order Processing & Delivery
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All orders are processed after payment is confirmed.
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Please allow a minimum of 5 business days from the date of payment for your order to be delivered.
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You’ll receive an email confirmation with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on your location.
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Typical delivery times:
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Domestic (U.S.): 5–10 business days after payment
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International: 10–21 business days after payment (customs may add delays)
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Order Tracking
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Once your package is shipped, we’ll send you a tracking number so you can follow your order’s progress.
Customs, Duties & Taxes (International Orders)
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International customers may be charged import duties or taxes once the shipment reaches their country.
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ASAL Apparel is not responsible for these fees—they are the responsibility of the customer.
Lost, Stolen, or Damaged Packages
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We are not liable for packages that are lost or stolen after the carrier confirms delivery.
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If your package arrives damaged, please email us within 7 days at [your brand email] with your order number and photos of the damage.
Shipping Restrictions
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Currently, we do not ship to P.O. Boxes, APO/FPO addresses, or restricted countries.
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If you’re unsure whether we can ship to your location, please contact us before placing your order.